The 10 Laws of Trust by Joel Peterson
Author:Joel Peterson
Language: eng
Format: epub
Publisher: AMACOM
Published: 2016-04-08T04:00:00+00:00
THE INTEGRITY OF LEADERS is the sine qua non for a high-trust culture, and communication—through words, symbols, budgets, and stories—is the fuel they use to power trust in their organizations. Leaders should thus avoid the trust-destroying silence, secrecy, and doublespeak so damaging to organizations. By learning to communicate lavishly, to open up budgets for discussion, and to deal with good and bad news with equal openness, one can secure a reputation for trustworthiness, internally and externally.
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